What We Do

EMS QI Partners, LLC offers EMS agencies on-site Quality Improvement, ePCR audit, and remediation services built on the notion that encouragement, positive reinforcement, and support are the keys to creating a culture of excellence. 

A qualified, experienced, and dedicated Nurse Educator will spend time on-site, with your people and administration, to accomplish the goals set by your agency. 

This is not a virtual, one-size-fits-all approach. This is YOUR Nurse Educator who works with YOU and who knows YOUR people.

YOUR Nurse Educator will:

1. Provide Continuing Education. The Nurse Educator will function in direct coordination with the appropriate agency designee to craft a continuing education (CE) schedule of topics for the full calendar year.  The CE programs are established quarterly with lesson plans, stated objectives, and supplemental training materials. 
2. Perform ePCR audits. With the findings from the ongoing QI process and ePCR audit, the Nurse Educator will quickly address areas of weakness or concern and the findings will be used to design or modify CE lectures.
3. Ride along with providers.  As part of the QI process, the Nurse Educator will ride with providers to identify strengths as well as areas for improvement, and the data gathered will also be incorporated into ongoing CE lectures. While riding with paramedics on EMS calls, The Nurse Educator will do “on the spot” [in real time] education pertinent to that specific patient on that specific call.
4. Other Duties as Assigned. The Nurse Educator is flexible and can, as necessary and requested, participate in a wide variety of additional roles, including remediation, oral interviews of candidates, infection control, etc.

EMS QI Partners, LLC offers one-off and short-term limited education programs for agencies looking to focus on specific areas of concern.

Based on the needs of your agency, we can quickly develop and deliver subject-specific education (or remediation) programs at your location.

From managing clinical issues to addressing the Pandora's Box that is documentation, we stand ready to help you help your people to be better.

All of our programs are delivered by experienced professionals committed to improving the quality of EMS for everyone. 

Our education programs - even the topics that most consider less exciting - are engaging, interactive, and even fun.  Each is delivered in a manner intended to grab and keep the audience's attention and, more importantly, to improve retention and application of the information and/or principles delivered.

The range of available topics is virtually limitless. Contact us for more information.  

It's not always easy to see where the opportunities for improvement exist in an agency and with people to whom you are so close. Sometimes an outside, objective view is just what an agency needs to identify ways to go from troubled or even good to great. 

Our experienced and dedicated team of emergency medical and EMS legal professionals will spend the time necessary riding along, talking with, and listening to your people and you to isolate areas for improvement. 

Once the areas are identified, we will develop, present, and if necessary, oversee the implementation of the improvement plans; working directly with your people and you to begin the process of creating a culture of excellence, quality, and compassion that can live on for generations.

From employee communication to clinical skills to documentation, we stand ready to help bring your agency to the next level and beyond.

Our consulting services can be as basic as assessing and reporting and as complex as creation, implementation, and oversight of new systems and programs.

Contact us today to learn more about whether and how EMS QI Partners, LLC may be able to help your agency become legendary.

EMS QI Partners, LLC can be the only call your agency needs to make for initial training and/or recertification in a variety of basic and advanced prehospital skills. 

ACLS

PALS

CPR

First Aid

Airway

I/O

More

Our team of experienced EMS Clinical & Legal professionals are eager to deliver high quality, fun, and engaging programs for your next conference. 

Programs can be customized to run from 50 minutes up to 3 hours and cover a wide variety of clinical and legal topics.

EMS Clinical Topics

• EMS Clinical Case review
• Assessments: Perils and Pitfalls
• Treatment Modality & Updates
• Cardiology
• Pediatrics
• Geriatrics
• Societal Considerations
• Trauma
• Patient Communication
• Transport Considerations
• More

PATIENT CARE v PEOPLE CARE

• Not Every Call is an Emergency
• Shifting Perspective
• EMS’ Role in the Community
• Who is the Real Rock Star?
• The Reality of Perception
• Look Sharp, Act Sharp
• Clean Rig on a Rainy Day
• You ARE Your Partner

EMS Legal Topics

• EMS Case review
• Pre-Judging the Call
• Incomplete Assessment
• Invasion of Privacy
• Staging
• Protocol
• Violation
• Failure to Document
• Inappropriate Behavior
• Unprofessional Conduct

• EMS-RELATED LEGAL EXPOSURES
• En Route to the Call
• At the Scene
• During Transport
• Non-Transport
• After the Call
• In the Community
• And even In Quarters

• GENERAL LEGAL PRINCIPLES
• Duty & Breach
• Negligence & Malpractice
• Privacy & Confidentiality
• Common Civil actions
• Liability & Fault
• Assault & Battery
• Capacity
• Kidnapping
• False Imprisonment
• And many more

• DOCUMENTATION
  Documenting the P.A.T.I.O.
  A.C.T.I.O.N. for refusals
• What is good documentation?
• What is it not? 
• Does neatness really count?
• Does spelling really count? 
• Can it harm the patient? 
• Why do I care about billing?

• PROFESSIONAL RESPONSIBILITY
• Manage Ethical Dilemmas
• Understand Personal Duty
• Understand “People” Advocacy
• Confront Substandard Care
• Confront Inappropriate Behavior
• Understand Impact of Attitude

• SOCIAL MEDIA
• Posting videos & photos
• Dangers of Facebook & Twitter
• Application of the First Amendment
• Examples from the news
• Long term effects
• Managing new trends

Whatever the topics, providers will have a new or renewed understanding of who they are and what they stand for.

More importantly, participants will come away with a solid foundation upon which to build improved patient care, improved morale, improved, community relations… and most of all, greater protection against liability for themselves and the agency for which they work.

For EMTs, the transition to Paramedic, while exciting, can be quite challenging. 

Our Pre-Paramedic school prep class is intended to relieve as much of the initial stress as possible, so students can start their training with a more confidence than anxiety.

This 8-day, 56-hour, in-person program begins with a comprehensive, multiple-choice, written assessment of each participant's knowledge of basic anatomy, physiology, and pathology. The results of the assessment are used to custom tailor the program to make sure each participant gets what he or she needs to be successful.

The curriculum also assesses and considers the practical and clinical experience of each participant to further ensure their program success.

Understanding that adult learners have different styles and needs, this program is more personalized and seeks to build on the knowledge and experience of each participant, rather than try to start anew.

Participants will develop a more comprehensive understanding of anatomy, physiology, pathophysiology, body systems, and more, so that they will be ready to hit the ground running from day one of Paramedic School, wherever they go.

The program emphasizes normal body function, so that participants will be better able to identify and correlate abnormal signs and symptoms with various disease processes. Then, of course, participants will learn about the more specific pathophysiology of diseases and trauma.

Participants will spend two full days learning about EKG & rhythm identification as well as the pathophysiology behind various aberrancies.

Likewise, participants will take a relatively deep dive into the basics of pharmacology, including the dreaded medical math.

Participants will also learn about the law and how it does and does not affect EMS providers. An EMS lawyer will discuss key concepts such as negligence, liability, and abandonment, as well as fundamentals of documentation and how providers can use their knowledge of the law to better protect their patients and themselves.

With daily quizzes,  participants will be able to gauge, in real time, their progress and make necessary adjustments before they are confronted with the added stress of Paramedic School. 

At the end, participants will complete a final quiz to solidify their knowledge and strengthen their foundation and confidence as they embark on the most exciting and challenging adventure that is Paramedic School.